Operators at monitoring desks in an infrastructure control room.

How Charging-as-a-Service works

We take on the infrastructure so you don’t have to. EVERPACT develops, owns and operates EV charging and battery storage, so we stay with the asset after it’s built and we’re accountable for how it performs.

Who handles what

Pick a model to see where the work sits. The further right a line moves, the less of it lands on your team.

EVERPACT finances, builds, owns and operates the system. You pay a predictable fee tied to use or capacity, and keep your capital for the core business.

EVERPACT carries 8 of 10. 1 shared, 1 with you.

Responsibilities under the selected partnership model
ResponsibilityYouEVERPACT
Site access, vehicles and schedulesWhat only you can bringYou
Site, fleet and utility assessmentEVERPACT
Permits and grid interconnectionEVERPACT
Capital for equipment and constructionEVERPACT
Engineering, procurement and constructionEVERPACT
Ownership of the assetsEVERPACT
Charging and energy softwareEVERPACT
Monitoring, maintenance and repairsEVERPACT
Uptime commitmentEVERPACT
End of termRenew, upgrade or removeDecided together

Available models depend on site qualification, financing and the contract terms agreed for each project.

Three ways to work with us

Choose based on who should hold the capital, who should own the assets, and for how long.

Most hands-off

Charging-as-a-Service

We fund, build, own and operate the system. You pay a predictable service fee tied to use or capacity instead of buying the equipment.

Best when you want to keep capital for your core business.

Own it later

Build, own, operate, transfer

We build and operate the assets for an agreed term, then transfer ownership to you with drawings, records and asset history.

Best when you want to own the infrastructure long term without building it yourself.

Own it from day one

EPC plus operations

You fund and own the assets. We engineer, procure, construct and commission them, then run and maintain them under an operations and maintenance agreement.

Best for owners with capital ready and a clear specification.

Financing, ownership and transfer terms are agreed project by project and depend on site qualification.

From first site visit to end of term

Five stages, one accountable team. Here’s what you get at each one.

  1. Assess

    We review the site, your vehicles or vessels, operating schedules and the available grid capacity. Then we size a system, identify incentives that may apply and test the commercial case.

    You receiveA feasibility summary, site concept and budget range.

  2. Structure

    We agree on the partnership model, term, service levels and pricing, and line up financing where the model calls for it.

    You receiveA term sheet with service levels and responsibilities.

  3. Build

    We complete detailed design, procure equipment, manage permits and the utility connection, then construct, test and commission the site.

    You receiveA commissioned site with as-built drawings and test records.

  4. Operate

    We monitor the site, respond to faults, carry out planned and corrective maintenance, and report against the agreed service levels.

    You receiveRegular performance and service-level reports.

  5. Renew or transfer

    At the end of the term we review the asset condition and agree what comes next: an upgrade, an extension, or a transfer to you.

    You receiveA condition review, full records and, for transfers, a handover package.

Service levels in writing

An operator is only as good as its response when something goes wrong. That’s why our commitments are contractual, measurable and reported.

Monitor
Remote visibility of every charger, battery and protection device.
Respond
Defined response and repair times for each fault category.
Maintain
A planned maintenance calendar, plus corrective work as needed.
Report
Availability, energy delivered and incident history, reviewed with you.

Service-level targets, exclusions and remedies are set in each contract.

Standards we design to

Each project’s design basis is set by its jurisdiction and equipment. These are the references we typically start from.

Charging

IEC 61851 conductive charging, CCS and the CharIN Megawatt Charging System for heavy-duty vehicles, OCPP for charger management and ISO 15118 for vehicle communication.

Energy storage

The IEC 62933 series for energy storage systems, plus UL 9540, UL 9540A and NFPA 855 where a project or jurisdiction calls for them.

Marine and wireless

The IEC/IEEE 80005 shore connection series where applicable, and SAE J2954 for stationary wireless charging of light-duty vehicles.

Local codes

National electrical and fire codes and the local utility’s connection requirements, confirmed for every site.

Listing a standard describes our design approach. It is not a certification of EVERPACT or of any product.

Common questions

What is Charging-as-a-Service?

It’s a model where an operator funds, builds, owns and runs the EV charging infrastructure at your site, and you pay a service fee instead of buying the equipment. EVERPACT offers the same model for battery energy storage.

Do we have to pay for the equipment upfront?

Not under Charging-as-a-Service. EVERPACT funds and owns the infrastructure, and you pay a service fee. Whether a project qualifies depends on the site, expected usage and contract term.

Who owns the chargers and batteries?

It depends on the model. Under Charging-as-a-Service, EVERPACT owns them for the term. Under build, own, operate, transfer, ownership passes to you at the end of the term. Under EPC plus operations, you own them from handover.

How long is a typical contract?

Term length is set for each project. It usually reflects the working life of the equipment and the financing behind it. We propose a term during the Structure stage.

Can we choose the charging hardware?

We select equipment for each project based on your vehicles, the site and the service levels you need. If you have a preferred supplier, we can work with them, subject to a compatibility review.

Who handles utility interconnection and make-ready work?

EVERPACT does, under every model. We prepare the studies and applications, coordinate with the utility and build the make-ready work: the electrical service, conduit and foundations the chargers need. Under EPC plus operations, some applications are filed in your name as the owner.

Which charging connectors do you support?

We specify connectors to match your vehicles and market. That can include CCS, the CharIN Megawatt Charging System for heavy-duty vehicles, and the regional standards your vehicles use.

What happens when a charger goes down?

When EVERPACT operates the site, the response is our responsibility. Monitoring, response times and remedies are defined in your service-level agreement.

Where do you work?

We have offices in Hong Kong and Thailand and develop projects with partners internationally. Tell us where your site is, and we’ll explain how we’d deliver it there.

Have a site, a fleet or a berth in mind?

Tell us where it is and how it runs today. We’ll come back with what it would take to electrify it, and which parts we can own and operate for you.